1. Who are we?

Zoolary (www.zoolary.com) is the data controller responsible for your personal data as described in this privacy policy. Our contact details:

• Registered address: 123 High Street, London, WC1V 6GB, United Kingdom
• Email: contact@zoolary.com
• Companies House number: [Insert your UK company registration number here]
• ICO registration number: [Insert your ICO registration number if applicable]

2. What personal data do we collect?

We may collect and process the following personal data:

• Order information: Full name, delivery address, billing address, email address, telephone number, payment details (processed securely via Stripe/PayPal)
• Account details: Username, encrypted password, purchase history, preferences
• Technical data: IP address, browser type and version, device information, cookie data (see §4)

3. Legal basis and purposes for processing

• To fulfil our contract with you (processing and delivering your orders)
• To comply with UK legal obligations (including tax and accounting requirements)
• For our legitimate interests (improving our website, preventing fraud)
• With your consent (for marketing communications where applicable)

4. Cookies and similar technologies

Our website uses:

• Strictly necessary cookies: Required for basic functionality (shopping basket, checkout process)
• Performance cookies: Google Analytics (anonymised data to understand website usage)
• Marketing cookies: Only used with your explicit consent (e.g. Facebook Pixel)

You can manage your cookie preferences at any time through your browser settings.

5. Your data protection rights

Under UK data protection law, you have the right to:

• Request access to your personal data (a "subject access request")
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to processing of your data
• Request restriction of processing
• Request data portability (where applicable)
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at contact@zoolary.com. We aim to respond within one calendar month.

6. Data security and retention

• All data is transmitted using SSL/TLS encryption
• Payment information is processed by PCI-DSS compliant providers
• Strict access controls and staff training in data protection
• Data is retained only as long as necessary (maximum 7 years for financial records as required by UK law)

7. Changes to this policy

We may update this policy periodically. The current version will always be available on our website. Significant changes will be notified to registered users.

8. Making a complaint

If you have concerns about our data practices, you may contact the UK Information Commissioner's Office (ICO):

ICO website: https://ico.org.uk
Helpline: 0303 123 1113